Privacy Policy

How information is handled

Trustline™ values operational transparency and responsible information handling practices.

This Privacy Policy explains how information may be collected, used, stored, and protected across our website, communications, and operational systems.
Privacy Policy

Last Updated: May 27, 2026

Introduction

This Privacy Policy explains how Trustline™ collects, uses, stores, and protects information across our website, communications, and operational systems.

We believe transparency matters.

This page is intended to clearly explain:

  • what information may be collected

  • why it may be collected

  • how it may be used

  • how it may be protected

  • what rights users may have regarding their information

By using Trustline™ websites or services, you acknowledge the practices described within this Privacy Policy.


Who We Are

Trustline™ IT Services
12916 SW 133rd Ct
Miami, FL 33186
United States

Phone: (305) 800-6398
Email: legal@trustlineit.com
Website: https://trustlineit.com

Trustline™ provides technology services focused on infrastructure, cybersecurity, cloud systems, operational continuity, and business technology support.


Information We May Collect

Depending on how visitors interact with the website or services, Trustline™ may collect certain operational, technical, and contact-related information.

Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Company information
• Consultation requests
• Support inquiries
• Form submissions
• Uploaded files or attachments
• Communication history

Technical and Usage Information

Certain technical information may also be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website information
• Website interaction data
• Session and usage analytics

This information helps support website functionality, operational security, performance monitoring, and user experience improvements.


How Information May Be Used

Trustline™ may use collected information to:

• Respond to inquiries and consultation requests
• Provide operational services and support
• Improve website performance and usability
• Monitor reliability and operational security
• Detect spam, abuse, or unauthorized activity
• Communicate regarding services or requests
• Maintain business and operational records
• Comply with legal or regulatory obligations

Trustline™ does not sell personal information to third parties.


Comments and User Submissions

If comments, forms, or interactive features are enabled on the website, Trustline™ may collect the information displayed within those submissions.

This May Include

• Name
• Email address
• Submitted content
• IP address
• Browser user agent information

This information may be used to help detect spam, unauthorized activity, or abuse.

Gravatar

An anonymized hash generated from an email address may be provided to the Gravatar service to determine whether a profile image is associated with that address.

Gravatar’s Privacy Policy is available at:

https://automattic.com/privacy/


Media Uploads

If users upload images or files to the website, uploaded content may contain embedded metadata.

Important Note

Users should avoid uploading files containing sensitive embedded information such as:

• GPS location data
• EXIF metadata
• confidential operational information
• sensitive personal information

Files uploaded to publicly accessible portions of the website may potentially be downloaded or viewed by others depending on system configuration and permissions.


Cookies and Tracking Technologies

Trustline™ websites may use cookies and related technologies to support functionality, analytics, security, and user experience.

Cookies May Be Used For

• Session management
• Login functionality
• Security monitoring
• Website analytics
• Preference storage
• Performance optimization

Login and Session Cookies

If login systems are enabled, temporary cookies may be used to determine browser compatibility and maintain authenticated sessions.

Analytics Technologies

Third-party analytics or operational monitoring tools may also collect limited usage information to help improve website functionality and performance.

Additional information regarding cookies and tracking technologies is available within the Trustline™ Cookie Policy.


Embedded Content and Third-Party Services

Certain pages or resources may include embedded content or third-party integrations.

Examples may include:

• Videos
• Maps
• Social media embeds
• Scheduling tools
• Cloud-hosted resources
• External support platforms

Embedded content from third-party providers may behave similarly to visiting those providers directly.

Third-Party Providers May Collect

• Usage information
• Cookies
• Tracking information
• Interaction data
• Account-related information

Trustline™ does not control the privacy practices of third-party providers.


How Long Information May Be Retained

Trustline™ may retain operational, technical, and communication-related information for reasonable business, legal, security, and operational purposes.

Retention Periods May Depend On

• Service requirements
• Security obligations
• Legal requirements
• Backup policies
• Operational continuity needs
• Dispute resolution requirements

Certain information may remain within backups, logs, archival systems, or operational records for reasonable retention periods.


Your Rights Regarding Information

Depending on applicable laws and operational circumstances, users may have rights regarding their personal information.

These Rights May Include

• Requesting access to information
• Requesting corrections
• Requesting deletion of information
• Requesting export of information
• Requesting limitation of processing
• Opting out of certain communications

Certain Limitations May Apply

Trustline™ may retain information where necessary for:

• legal obligations
• operational security
• fraud prevention
• dispute resolution
• regulatory compliance
• legitimate business purposes


Security and Operational Protection

Trustline™ works to maintain reasonable administrative, technical, and operational safeguards designed to help protect information.

Security Measures May Include

• Access controls
• Operational monitoring
• Security tooling
• Backup systems
• Vendor management
• Authentication controls
• Network protection measures

No internet-based system or technology environment can be guaranteed completely secure.

Users acknowledge that electronic communications and online systems involve inherent operational and cybersecurity risks.


International Data and Third-Party Infrastructure

Some systems, cloud providers, operational vendors, or third-party services used by Trustline™ may process or store information outside the user’s local jurisdiction.

By using Trustline™ systems or services, users acknowledge that information may be processed through third-party infrastructure platforms operating across multiple geographic regions.


Children’s Privacy

Trustline™ websites and services are intended for business and professional use.

The website is not intentionally directed toward children under the age of 13, and Trustline™ does not knowingly collect personal information from children.


Changes to This Privacy Policy

Trustline™ may periodically update this Privacy Policy to reflect:

• operational changes
• legal requirements
• infrastructure updates
• cybersecurity improvements
• service modifications

Updated versions will be published on this page with a revised effective date.


Contact Information

Questions regarding this Privacy Policy or information handling practices may be directed to:

Trustline™ IT Services
12916 SW 133rd Ct
Miami, FL 33186
United States

Phone: (305) 800-6398
Email: legal@trustlineit.com
Website: https://trustlineit.com